UAE Emergency & Helplines
Official emergency, health, utilities, and helplines across all emirates
Emergency Services
- Police
- Ambulance
- Fire (Civil Defence)
- Coastguard
- Search & Rescue
- Dubai Non-Emergency (Police)
Health
- Ministry of Health and Prevention (MOHAP)
- Dubai Health Authority (DHA)
- Istijaba (Abu Dhabi DOH emergency for inpatients)
Utilities
- Abu Dhabi – Abu Dhabi Distribution Company (ADDC)
- Dubai – Dubai Electricity and Water Authority (DEWA)
- Sharjah – Sharjah Electricity, Water and Gas Authority (SEWA)
- Northern Emirates – Electricity (Etihad Water & Electricity)
Tourism
- Abu Dhabi – Tourism Police
- Dubai – Tourism Police (901)
Labour & Rights
- Ministry of Human Resources & Emiratisation (MOHRE)
- EWAA (Human Trafficking/Protection)
Women & Children
- Child Protection Hotline (MOI)
- Dubai Foundation for Women and Children
- Community Development Authority (CDA)
- Sharjah Child Protection
Animals & Municipality
- Ministry of Climate Change & Environment
- Dubai Municipality
Government Information
- 171 Tawasul (UAE Government info)
- Etisalat Directory
- du Directory
Sources (official)
UAE Emergency Services Guide
When to Call 999 vs 901
Dial 999 for life-threatening emergencies, fires, or serious accidents. Dial 901 (Dubai Police) for non-emergencies like minor traffic accidents, noise complaints, or general inquiries.
How to Report an Emergency
- State your location clearly (landmarks, building name).
- Describe the incident and number of people involved.
- Stay on the line and follow instructions.
For Tourists
Most international SIMs can dial 999 directly. If you have trouble, ask hotel security or a local shop to help. Keep a copy of your ID or passport handy.
FAQs
- Can I call from a foreign SIM? Yes, most foreign SIMs can dial 999 while roaming. If it fails, try 112 (global emergency) or ask a local to call.
- What if I don't know my location? Look for landmarks, building names, or road signs. You can also describe nearby shops or community names.
- Do language barriers matter? Dispatchers speak Arabic and English. Speak slowly. They can often bring translators for other languages like Urdu or Hindi.