UAE Helplines & Emergency Numbers (2025): Verified Contacts + Quick Dial
Keep these essential numbers handy for emergencies and city services across the UAE. We also provide a quick‑dial page you can bookmark for one‑tap calling.
Updated: Oct 27, 2025 · 6 min read · By ADAD Team
Emergency numbers
- Police: 999
- Ambulance: 998
- Fire: 997
- Coast Guard: 996
- Search & Rescue: 995
- Dubai Non‑Emergency: 901
Health hotlines
- MOHAP: 800 11111
- Dubai Health (DHA): 800 342
- Istijaba (Abu Dhabi): 800 1717
Utilities
- DEWA (Dubai): 991 (electricity), 922 (water)
- SEWA (Sharjah): 991
- ADDC/AADC (Abu Dhabi): 800 2332
- Etihad Water & Electricity: 991 (electricity), 992 (water)
Tourism assistance
- Abu Dhabi Tourism Police: +971 2 800 2626 / +971 2 512 7777
- Dubai Tourism Police: +971 4 609 6239 (also via 901)
Women & children
- Child Protection: 116111
- Dubai Foundation for Women & Children (DFWAC): 800 111
- Community Development Authority (CDA): 800 988
- Sharjah Child Helpline: 800 700
Government info & directories
- Tawasul 171: 171
- Etisalat Directory: 181
- du Directory: 199
Quick‑dial page
For one‑tap calling and a more complete list, use our Helplines page.
Frequently Asked Questions
What is the main emergency number in UAE?
The primary emergency number in the UAE is 999 for police. For ambulance, call 998. For fire emergencies, call 997. These numbers work from any phone, including mobiles without a SIM card. For non-emergency police matters in Dubai, call 901 instead of 999 to keep the emergency line free for actual emergencies.
Can I call UAE emergency numbers from a mobile phone?
Yes, you can call 999, 998, and 997 from any mobile phone in the UAE, even without credit or an active SIM card. Emergency calls are always connected. If you're using a UAE SIM, the call is free. If you're roaming on a foreign SIM, emergency calls should still connect, though roaming charges may apply.
What number do I call for DEWA emergencies?
For DEWA (Dubai Electricity and Water Authority) emergencies like power outages, water leaks, or electrical hazards, call 991. This is available 24/7. For non-emergency DEWA inquiries and billing, call 04-601-9999 or use the DEWA app. In Abu Dhabi, ADDC handles utilities at 800-555, and Sharjah's SEWA is also at 991.
Is there a number for reporting traffic accidents?
For traffic accidents with injuries, call 999 (police). For minor accidents without injuries in Dubai, use the Dubai Police app to file an accident report online — this is faster and avoids waiting for police. In Abu Dhabi, minor accidents can be reported via the Abu Dhabi Police app. You'll receive a report number needed for insurance claims.
What is the tourism police number?
Dubai Tourism Police can be reached at 800-2255 (Dubai Police tourist hotline). Abu Dhabi doesn't have a separate tourist police number — use 999 for emergencies or 800-2626 for Abu Dhabi Police general inquiries. Tourist police can assist with lost passports, theft reports, and other issues affecting visitors.
How do I report domestic violence or child abuse?
The Dubai Foundation for Women and Children operates a 24/7 helpline at 800-111. Abu Dhabi's Aman service for abuse victims can be reached at 800-7283 (800-SAVE). The nationwide Child Protection hotline is 116-111. All reports are confidential. For immediate danger, call 999 (police) first.
What should I do if I need an ambulance?
Call 998 for ambulance services in the UAE. Be prepared to give your exact location (landmark, building name, flat number), describe the emergency, and follow the operator's instructions. Stay on the line until help arrives. In serious medical emergencies, you can also go directly to any hospital emergency department — public hospitals are free for emergencies.